Walgreens and Prime Therapeutics central specialty and mail service pharmacies are now AllianceRx Walgreens Prime. We’re combining our strengths to provide you and your patients with more choices and coverage than ever before. At AllianceRx Walgreens Prime, we realize easy access to medication is at the heart of better care. Our passion is personal.



Frequently Asked Questions
Why did Walgreens and Prime Therapeutics enter into this relationship?

Walgreens and Prime Therapeutics have formed a collaboration to provide central specialty pharmacy services to patients with complex conditions. AllianceRx Walgreens Prime combines our strengths and provides you and your patients with more choices and coverage than ever before:

  • Expanded access to health plans and hard-to-find medications. Means lower copays, fast prescription delivery for your patients and less hassle for you.
  • Financial assistance coordination. Over the past two years, we’ve connected patients to more than $500 million in financial assistance.*
  • Prior authorization facilitation—assisting where we can to save you time.
  • Connected Care clinical support—to help patients succeed on therapy with services that range from patient check-ins to personalized provider communications.
  • National presence, neighborhood convenience. Depending on their health plan, patients can receive specialty medications at home, work, doctor’s office, Walgreens local specialty pharmacy or neighborhood Walgreens or Duane Reade.

These additional high-value services may result in improved patient satisfaction, medication adherence, and health outcomes.

* Source: Sep. 2014 – Aug. 2016 combined across all disease states for Walgreens Specialty Pharmacy data.

What do I need to do for patients who are getting specialty prescriptions through Prime Specialty Pharmacy or Walgreens central specialty pharmacies?
There is no action you need to take. We have already worked with your patients to move their prescriptions to AllianceRx Walgreens Prime. Your patient may have received communication from us explaining this change in their last shipment.
Which specialty patients are affected by AllianceRx Walgreens Prime?
Patients who’ve been filling specialty prescriptions through Prime Specialty Pharmacy and Walgreens central specialty pharmacy.
What do these patients need to do to to fill a specialty prescription at AllianceRx Walgreens Prime?

For existing patients already receiving specialty prescriptions from us, we have moved their prescription to AllianceRx Walgreens Prime. They’ll still have access to the same medications and (depending on your state’s Board of Pharmacy requirements and patient’s health plan) the choice to pick up their medication at any Walgreens local specialty pharmacy, neighborhood Walgreens, or Duane Reade. We believe easy access to medication is at the heart of better care.

For new patients please download the patient referral form or e-prescribe the referral to us.

How do I access the current referral form?
You can download and fax the patient referral forms.
How do I e-prescribe to AllianceRx Walgreens Prime?
While the process to refer has not changed, please note that starting October 2, the name for Prime Specialty Pharmacy, Cystic Fibrosis Services, and Walgreens central specialty pharmacy locations will be AllianceRx Walgreens Prime.

  1. Download and update the latest version of your e-prescribing software.
  2. Search by e-prescribing pharmacy name, fax number, phone number or address.
  3. Choose the location nearest you, we’ll handle the rest.

For cystic fibrosis prescription referrals, you may send them to any of our locations as well as our dedicated Cystic fibrosis pharmacy.

Address Phone E-prescribing Name Fax
Beaverton, OR
9775 SW Gemini Drive
Suite 1
Beaverton, OR 97008
866-202-4014 AllianceRx WALGREENS
PRIME-SPEC-OR
866-493-2546
Canton, MI
41460 Haggerty Circle South
Canton, MI 48188
888-282-5166 AllianceRx WALGREENS
PRIME-SPEC-MI
888-570-4700
Frisco, TX
10530 John W. Elliott Drive
Suite 100
Frisco, TX 75033
800-424-9002 AllianceRx WALGREENS
PRIME-SPEC-TX
888-380-6181
Orlando, FL
2354 Commerce Park Drive,
#100
Orlando, FL 32819
877-627-6337 AllianceRx WALGREENS
PRIME-SPEC-FL
877-828-3939
Pittsburgh, PA
130 Enterprise Drive
Pittsburgh, PA 15275
877-235-9807 AllianceRx WALGREENS
PRIME-SPEC-PA
877-235-9807
Cystic fibrosis pharmacy
10530 John W. Elliott Drive,
Suite 200
Frisco, TX 75033
800-541-4959 AllianceRx WALGREENS
PRIME-SPEC-CFS
800-263-0251
Address E-prescribing Name
Beaverton, OR
9775 SW Gemini Drive
Suite 1
Beaverton, OR 97008
Phone: 866-202-4014
Fax: 866-493-2546
AllianceRx WALGREENS
PRIME-SPEC-OR
Canton, MI
41460 Haggerty Circle South
Canton, MI 48188
Phone: 888-282-5166
Fax: 888-570-4700
AllianceRx WALGREENS
PRIME-SPEC-MI
Frisco, TX
10530 John W. Elliott Drive
Suite 100
Frisco, TX 75033
Phone: 800-424-9002
Fax: 888-380-6181
AllianceRx WALGREENS
PRIME-SPEC-TX
Orlando, FL
2354 Commerce Park Drive
100
Orlando, FL 32819
Phone: 877-627-6337
Fax: 877-828-3939
AllianceRx WALGREENS
PRIME-SPEC-FL
Pittsburgh, PA
130 Enterprise Drive
Pittsburgh, PA 15275
Phone: (877) 235-9807
Fax: 877-235-9807
AllianceRx WALGREENS
PRIME-SPEC-PA
Cystic fibrosis Pharmacy
10530 John W. Elliott Drive
Suite 200
Frisco, TX 75033
Phone: 800-541-4959
Fax: 800-263-0251
AllianceRx WALGREENS
PRIME-SPEC-CFS
Who do I contact if I have questions or to follow up on a patient’s prescription?
Please call 855-244-2555 or contact your AllianceRx Walgreens Prime representative.
Can I still refer patients to Walgreens local specialty pharmacies?
Absolutely. You can still refer patients to a Walgreens local specialty pharmacy. Note: access may differ by payer.

Also, depending on your state’s Board of Pharmacy requirements and patient’s health plan, a patient may choose to pick up their specialty medication at any Walgreens local specialty pharmacy, neighborhood Walgreens, or Duane Reade. This added convenience is an additional benefit of AllianceRx Walgreens Prime to patients who used to fill through Prime Specialty Pharmacy.

Will AllianceRx Walgreens Prime help with prior authorizations and insurance appeals?
We strive to assist where we can to save you time. Our expert specialists conduct a complete review of benefits, help facilitate the prior authorization process, and communicate with physician offices and insurance companies to assist with insurance appeals, all to ensure that patients receive their medications as soon as possible.
Will AllianceRx Walgreens Prime provide copay assistance?
We work closely with drug manufacturers and patient assistance groups to help ease copay costs so patients can begin their prescribed therapy as soon as possible.
Does this collaboration pertain to mail service?
Yes, starting in the spring, Walgreens and Prime Therapeutics mail services will be AllianceRx Walgreens Prime. We are working today to integrate both PrimeMail and Walgreens Mail Service .

For any questions not address above, please call 855-244-2555 or contact your AllianceRx Walgreens Prime representative.


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Still have questions about AllianceRx Walgreens Prime?
Check out the press release >

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Still have questions about

AllianceRx Walgreens Prime? Check out the

press release >